Privacy Policy

Privacy Policy

Introduction

Welcome to https://boulder-crisis-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Boulder Crisis Counseling Therapy” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website, applications, online services, and products offered by Boulder Crisis Counseling Therapy. It is important to be aware that this policy does not extend to third-party platforms or services accessible through links on our site. These external services have their own privacy policies governing data collection and usage, so we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details related to your account creation and management.
  2. Payment Information: Data required for processing payments, such as card details, billing addresses, and payment history.
  3. Financial Information: Financial records, banking information, or other financial data.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device.
  6. Location Data: Your geographical location when using our services.
  7. Feedback: Opinions, comments, and suggestions provided by users.
  8. Social Media Information: Data obtained from social media platforms when you interact with us on these sites.
  9. Product Information: Details about the products or services that interest or engage you on our platform.

We gather this data through direct user input, interactions with our services, and automated technologies employed for service improvement and analytics. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

Boulder Crisis Counseling Therapy uses cookies to enhance user experience and analyze website performance. Cookies are categorized as Strictly Necessary, Preferences, and Analytics:

  • Strictly Necessary: Essential for navigation and service functionality.
  • Preferences: Save user preferences and settings.
  • Analytics: Track website usage and improve services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Boulder Crisis Counseling Therapy implements robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted communication protocols.
  • Secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we discover that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have specific rights regarding personal data:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Portability of data.
  • Right to withdraw consent.
  • Non-discrimination for exercising privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team at contact@boulder-crisis-counseling-therapy.denvermentalhealthcare.com or through written correspondence to the address provided on our website.

Changes to Policy

Boulder Crisis Counseling Therapy reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, ensuring transparency regarding our data practices.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions about your data, please reach out to us:

  • Email: contact@boulder-crisis-counseling-therapy.denvermentalhealthcare.com
  • Address: [Privacy Team’s Mailing Address]